Cooper's Florist - Hurst, Texas

Kinsey Shoffit

You can take what you want from this, but I would just like to explain how my experience went with Cooper's. I ordered online a really beautiful arrangement that just reminded me of my mom, as a surprise for her. She's been having a rough week and lives out of town, so I wanted to do something nice for her. I paid over $80 to have it delivered to her house. They called me shortly after I completed my order, and told me that wasn't available, it was a special order item. I was bummed, but we just discussed doing something else. I waited ALL day to hear from my mom, and finally called my dad at 6pm to see if she had received it. She had not. He told me that she had received a text about a delivery but she doesn't check her phone regularly, and when she finally saw it she just thought it was spam, because she wasn't expecting anything. They were already closed so I called them first thing this morning to see what happened. I knew she was home all day so I knew that wasn't the issue. They said they reached out to her prior to even attempting a delivery. They said they do that so the delivery man doesn't waste trips. When they didn't hear back, they just left it alone and didn't even attempt to deliver at all. They did finally take it today around 12:30, and although my mom was very happy, I am not.

First, they shouldn't have things available online for same day delivery if they don't have it and it's a "special order item." Secondly, they completely ruined the surprise by reaching out to her PRIOR to delivery, and then not even attempting the delivery period is crazy to me. Never heard of a flower shop working this way. Lastly, the arrangement that my mother received was pretty, but definitely not worth the $80+ I spent on it.

I personally wouldn't use them again.

Leeann Strauss

Tim is absolutely wonderful! I wasn’t home when they first tried to deliver flowers from my fiancé today so Tim called me personally to see when I’d be home. When I told him I wouldn’t be home until 7pm, he took it upon himself to make a special delivery AFTER HOURS for when I got home. He was so pleasant to talk to as well! Will definitely be using him and Cooper’s Florist for all of my floral needs =} My bouquet was beautiful!

Lindsey Mcdonald

Could not be more happy with my bouquet. Coopers outsourced my favorite flower and had the most beautiful arrangement ready. Coopers is always reliable for fantastic flowers and customer service!

Crystal VanTassel-Lopez

Ordered a boutonniere and corsage at the last minute for our teens prom. These folks went above and beyond to take care of us. So grateful for businesses like this. This is how you stand out in a market of competition! Coopers is doing it right!

Wendy Smith

Wow!
I'm writing this on the evening of my FIL funeral and when I say we were speechless at the amazing and artistic work of Laura, wow!
The flowers were exactly what we asked for including the few changes we requested from the 'stock' photos. We went to the store and ordered them, in person, and had the pleasure of working with Laura. She was friendly, helpful and comforting - even we were changed our minds. I cannot tell you enough how she put us at ease, with no pressure.
I recommend Cooper's florist any time after this encounter.
Thank you, again, for being so prompt and just awesome!

Andy Palomares

If you need flowers go here! Tim stayed open after closing for me since I landed @ DFW airport and had to wait on my shuttle. I needed a birthday bouquet for my wife and he had it waiting for me when I arrived. He also gave me a very great deal. All in all it was a very great experience since the time I called to the time I picked them up. My wife loved the flowers!

Verdi K

I was in the mood to get some flowers for my girlfriend and I decided to stop here instead of going to Walmart like I usually would because I would rather have my dollars go to a local business.

The owner and the staff was extremely friendly and helpful! Very kind! They made a beautiful floral arrangement and they gave me a discounted price because I told them my budget and it was a little bit below the normal price.

The owner even gave me some chocolates free of charge! Small things matter!

I’m now a life long customer and they can be sure they’ll receive my business in the years to come!

J B

Stopped in last minute for a birthday gift and was well taken care of. I left with an amazing arrangement and stuffed animal for a good price. My girlfriend was more than excited so thank you! Will definitely be returning to see what else they have. Highly recommend checking this place out the next time you need flowers.